Free shipping with DAO
14 day refund policy
Pay with credit card

Shipping & returns

Shipping

 

We try our best to send every day, but with the heavy increase in online-orders due to COVID-19, there might be slight delays

There are 2 options for shipping within Denmark. 

GLS, to home for 60 DKK,-

Or DAO to home for free.

Barefoot APS. does not take responsibility for packages that get lost in transport (After being delivered at a drop-off point)

If a package is delayed or gets lost during transport, send us an email on "[email protected]" and we will do what we can to assist.

 

Returns

 

When returning please notify us via mail, and send the product to:

 

Barefoot Aps

Adam Machacek/ MAERKBARE
Gammel Kongevej 33A
1610 Copenhagen

(If shipping with DAO, please choose concorde kiosk, gl.kongevej 47 as a pick up point)

If email is required, enter "[email protected]"

 

The customer chooses the courier.

In our experience, GLS works best but is the most expensive

DAO takes longer but costs less

Postnord takes the longest and often gets sent back if we are not in the shop.

 

 

Please include a written note in the package you send us with:

  • Name
  • ORD number
  • And which action is requested(Refund, Exchange, etc.)
  • If you have been in contact with us via email, please include your email address as well.
    • This way we can process the exchange/refund faster

 

We refund the shoes as soon as we get them in our hands.

Refunds are done via our online payment system(Stripe)

Stripe has a processing time of 5-10 business days, so please show patience, and keep an eye on your bank statements.

 

For Shipping outside of Denmark:

  • Sweden
    • We ship to Sweden via GLS. The price for shipping is fixed on 175 kr.
    • Same return policies apply
  • Rest of Europe
    • The price of shipping varies from one country to the other. Be sure of putting in your shipping address during checkout, to see if your country is eligible for shipping from our website.
    • If your country is not eligible, feel free to send us an email to [email protected] for a quote.
  • The United States/Rest of world
    • Send us an email directly to get a quote. 
Free shipping with DAO
14 day refund policy
Pay with credit card