Shipping and Returns

Forsendelse 

Vi gør vores bedste for at sende dagligt. Hvis der er flere produkter i bestillingen kan det ske at der går en smule længere, da vi skal samle bestillingen fra forskellige lokationer.

Vi sender med DAO til dit nærmeste opsamlingssted.

Forsendelse med DAO er gratis ved køb over 699 kr.

Kunden kan også vælge at få sendt til døren med GLS for 60 kr.

Barefoot APS.  Tager ikke ansvar for pakker, der bliver tabt under transport efter at være leveret til et ”drop off” punkt

Hvis en pakke er forsinket eller forsvinder under forsendelse, så send os en emai til ”info@maerkbare.dk” og vi vil gøre vores bedste for at hjælpe.  


Returnering

Inkluder en note når du sender retur med:

- Navn

- Order nr. og/eller kvittering

- Hvis du har været i kontakt med os via mail, må du gerne inkludere den

 
Returnerings adressen er:
Adam Machacek/ MAERKBARE
Gammel Kongevej 33A
1610 Copenhagen
Tlf: 53 80 33 40
email: returns@maerkbare.dk
 
(Hvis du sender med Dao, må du gerne vælge: Concorde kiosk, Gammel Kongevej 47 som "pick up point"

 

Hvis du ønsker at bytte til en anden størrelse, beder vi dig venligst at bestille den nye størrelse, og vi refunderer beløbet for den der kommer retur, når vi får dem ind .

 

Kunden Vælger fragtfirma og betaler for fragten. Vores erfaring siger os at GLS er hurtigst men dyrest, hvor DAO er langsommere men koster mindre. vi refunderer for skoen(e) så snart vi har modtaget dem. Det har en behandlingstid på mellem 5-10 hverdage.

 

 

English: 

 

Shipping

 

We try our best to ship daily. If there are multiple items in the order, we might have to collect them from different locations, which might take slightly longer.

Currently we ship with DAO to your nearest pick up point.

DAO Shipping for orders over 699 kr. are free of charge.

The customer can also choose delivery to the door via GLS for 60 kr.

Barefoot APS. does not take responsibility for packages that get lost in transport after being delivered at a drop-off point

If a package is delayed or gets lost during transport, send us an email on "info@maerkbare.dk" and we will do what we can to assist.

 

Returns

 

When returning:

Please include a note in the package you send us with:

  • Name
  • Order number and/or receipt
  • If you have been in contact with us via email, please include your email address as well.
    • This way we can process the exchange/refund faster

 

Address:

Adam Machacek/ MAERKBARE
Gammel Kongevej 33A
1610 Copenhagen

Email: returns@maerkbare.dk

Phone: +45 53 80 33 40

(If shipping with DAO, please choose concorde kiosk, Gl. Kongevej 47 as a pick up point)

 

 

The customer chooses the courier, and pays for the return shipment.

In our experience, GLS works best but is the most expensive

DAO takes longer but costs less

Postnord takes the longest and often gets sent back if we are not in the shop.

 

We refund the shoes as soon as we get them in our hands.

Refunds are done via our online payment system

This has a processing time of 5-10 business days, so please show patience, and keep an eye on your bank statements.

 

For Denmark: 

  • DAO - To pakkeshop
    • 30,- kr for orders from 0-699,- kr.
    • Shipping is free for orders above 699,- kr.
  • GLS - To home
    • 60 kr,-

 

For Shipping outside of Denmark:

  • Sweden
    • We ship to Sweden via GLS. The price for shipping is fixed on 120,- kr.
    • Shipping is free for orders over 2000,- kr
    • Same return policies apply for Sweden as for Denmark 
  •  Norway
    • Shipping 250,- kr
    • Shipping is free for orders over 2500,- DKK
  • Færøerne (Faroe Islands)
    • Shipping 320,- kr
    • Shipping is free for orders over 3000,- DKK
  • Greenland 
    • Shipping 450,- DKK
    • Shipping is free for orders over 3000,- DKK
  • Rest of Europe(EU)
    • Cost is approx. 250,- kr 
      • The price of shipping varies from one country to the other. Be sure of putting in your shipping address during checkout, to see if your country is eligible for shipping from our website.
      • If your country is not eligible, feel free to send us an email to info@maerkbare.dk for a quote.
  • The United States/ Rest of the world  
    • Send us an email directly to get a quote
    • To US - shipping is normally approx. 550,- kr  

 

Thank you,

Daniel, Adam and rest of the Mærkbare/Vivobarefoot team.